What settings determine when an agent is in adherence? Or out of adherence? This webinar presented by CommunityWFM expert Lora Previtera reviews how to set up and view adherence, and how Community can help you track and monitor agent adherence.
What settings determine when an agent is in adherence? Or out of adherence? This webinar presented by CommunityWFM expert Lora Previtera reviews how to set up and view adherence, and how Community can help you track and monitor agent adherence.