CommunityWFM College will be on hiatus for July and August, 2026.
Please join us after the summer for more informative webinars.
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Fall 2026
September 3, 2026 1:00–2:00 PM EDT – CommunityWFM College: Ask Me Anything / Open Mic
Got questions about "how-to" in CommunityWFM? Join us with your questions in this open mic session with your CommunityWFM expert.
Note: This is not intended to replace training or support.
September 17, 2026 1:00–2:00 PM EDT – CommunityWFM College: All About Adherence
What settings determine when an agent is in adherence? Or out of adherence? Join us to learn how to view adherence reports, and how Community can help you track and monitor agent adherence.
October 1, 2026 1:00–2:00 PM EDT – CommunityWFM College: Ask Me Anything / Open Mic
Got questions about "how-to" in CommunityWFM? Join us with your questions in this open mic session with your CommunityWFM expert.
Note: This is not intended to replace training or support.
October 15, 2026 1:00–2:00 PM EDT – CommunityWFM College: What If I....How to Use What If Scenarios for Planning
What If scenarios are a method of testing different options within CommunityWFM to help determine which is the best fit for your center and your schedules, or to help determine what additional resources you will need. There are many ways to use What Ifs; you just need to define the question you want to answer. Join us for this webinar exploring the magic of using What Ifs.
November 5, 2026 1:00–2:00 PM EST – CommunityWFM College: Ask Me Anything / Open Mic
Got questions about "how-to" in CommunityWFM? Join us with your questions in this open mic session with your CommunityWFM expert.
Note: This is not intended to replace training or support.