Fall 2026

October 15, 2026 1:00–2:00 PM EDT – CommunityWFM College: What If I....How to Use What If Scenarios for Planning

What If scenarios are a method of testing different options within CommunityWFM to help determine which is the best fit for your center and your schedules, or to help determine what additional resources you will need. There are many ways to use What Ifs; you just need to define the question you want to answer. Join us for this webinar exploring the magic of using What Ifs.

November 5, 2026 1:00–2:00 PM EST – CommunityWFM College: Ask Me Anything / Open Mic

Got questions about "how-to" in CommunityWFM / AI WFM? Join us with your questions in this open mic session with your WFM expert.
Note: This is not intended to replace training or support.

November 19, 2026 1:00–2:00 PM EST – CommunityWFM College: Application Menu Administration

Did you know that you can configure the CommunityWFM / AI WFM menu ribbon by role? Each role (agent, supervisor, scheduler, administrator) can and should have a unique view and access to different menu items. Join this webinar to learn more about the application menu and how you can customize it to fit your user’s access and center’s needs.

December 3, 2026 1:00–2:00 PM EST - A Forecasting & Scheduling Refresher

Do you struggle when it’s time to create a forecast and schedule? Join us for a webinar where we will cover the basics of creating and publishing a forecast, then creating and publishing a schedule. Designed to help novices get through the steps, with tips and tricks for experts.

Fall 2026

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