How to import time off accruals for PTO using an Excel worksheet (11:03).
Click Select next to File Import – Excel. Note: File must be .xls or .xlsx.
Step 1. Select Upload a file or click and drag the file into the window. Note: The file must not be open on your computer during the upload.
If you have already uploaded a file, click Select an existing file instead then select your file from the drop-down menu on the next screen.
Click Next.
CommunityWFM will analyze the columns and data and create the fields.
Step 3: Select or Create an Import Template
Add a template name (required) and verify that the column names match the field names then click OK.
- the agent is not included in the calendar partition
- there was no employee ID
- the employee ID did not match a name
- employee ID field is formatted as number or missing leading zeros
- classification does not match a classification in the policy
- Misspelling of the agent’s name, or nickname used instead of given name.
Click Import all Valid or Import all Including Warnings. You cannot import agents with the red X (and the Import button is greyed out).
Click Next.
Review to confirm the imported data is correct then click Finish.