You’ll find six application menu items at the top of your home page: Today, Plan, Schedule, Properties, Report, and Help. Note: You may not see all menu items or may see additional menu items, depending on the selections made by your administrators.
Each menu item has multiple parts and modules that make creating, communicating, and planning around your schedule a simple process. Selecting a top-level menu item will open a new window with links to the sub-menu options.
Today takes you to your home page, which displays information relevant to your current day (while also providing the ability to view certain aspects of past or future days). This includes your personal information, shift schedules, memos, surveys, and other important links. This is the primary hub for the agent portal.
Use Plan to make time off requests, plan for the future, schedule your work around important events, and to review previously scheduled requests by date in a concise summary report.
Schedule allows you to view multiple aspects of your schedule, make requests, establish preferences, and check in for your shift.
Visit Properties to review your profile (including Employee ID and supervisor name), update your password, select a profile picture, setup the mobile app and external calendars, and update your notification preferences.
Report allows you to create, view, and print reports for your current schedule and view statistics on your schedule adherence.
Help is filled with useful videos that explain sections of the agent portal.