To see the organizational structure of your center, navigate to Settings > People & agent templates > People. (Note: This menu item is typically available only to the Scheduler role and above. This may be changed in the Application menu configuration).
In the Manage existing people section drop-down menu select Choose using the organizational chart then click Go.
The resulting list on the left side shows the reporting structure. Click the down arrow next to a name to collapse/expand the section for that person.
Option 2
Navigate to Report > Administrative & utility > Data source logins. As of CommunityWFM version 5.1, this report includes a column for Supervisor. Export the report to Excel then sort by the Supervisor column.
