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  1. Support Portal
  2. I'm a workforce analyst or scheduler
  3. Quick Hits

Quick Hits

Brief step-by-step guides for common tasks.

  • Closing your center for a holiday
  • Closing a PTO calendar is final
  • Quickly view who reports to whom
  • What are the options for off-phone intervals when optimizing a schedule?
  • Using the breadcrumb hyperlinks
  • How to sort in the memo module
  • Agent Synchronization
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