Clicking on a letter in the people list will bring up an alphabet so it’s easier to navigate to a specific agent. The letters don’t appear to be hyperlinks but clicking on one will launch the alphabet menu. This is helpful as your call center grows.
Clicking on a letter in the people list will bring up an alphabet so it’s easier to navigate to a specific agent. The letters don’t appear to be hyperlinks but clicking on one will launch the alphabet menu. This is helpful as your call center grows.