How to guides
Guides, and tutorials for accomplishing tasks in CommunityWFM.
- Adding new colors to your palette
- Adding Events Manually
- Memos — how to use them
- Activating and Deactivating Users
- Automated Schedule Attendance Monitor (ASAM)
- Schedule Adherence Monitor
- Automated Schedule Adjustment Plans (ASAPs)
- Report Guide: Adherence Alerts
- Schedule Bidding
- Enhanced agent requirements forecasting
- Ranking Profiles
- Managing Hot News
- Today's Survey & Results
- Today's Links
- Event settings: customizing behaviors and presets
- Event Reminders
- Securities Introduction
- Published schedule reports (5:26)
- Approving schedule transactions (1:43)
- Impersonating supervisors